Training Flash Videos.
Aptela self-running training videos are a great way to learn about how to use Aptela's many features. The self-running video can help get new employees up and running quickly or a great refresher for existing users.
User Training.
Module 1. Getting Started: Accessing Aptela and reviewing your Account profile.
Module 2. Your Profile: Configuring your extension settings; including Find-me list and email-to-voicemail.
Module 3. Daily Usage: Managing calls, History, Messages, Notes.
Setting up your voicemail and greeting.
Administrator Training.
Module 5. Managing Users Profiles: Creating and managing users.
Module 6. Managing Departments Profiles: Creating and managing departments.
Module 7. Call Trees 1: Creating and managing greetings, Call Tree Scheduling.
Module 8. Call Trees 2: Building and Editing Calls Trees.