Record Your Name and Greeting
You must record your name and greeting to initiate your voice mail account. This can easily be done from any telephone.
This recording will be used:
- when outside callers search for you in the company telephone Directory (i.e., for use in the Call Tree).
- when other users of the system use the Caller ID function to screen calls.
Record your name
- From any phone, dial your Aptela phone number and press star (*).
- Enter your extension and PIN.
- Press the pound sign (#) after entering your extension and again after entering your pin to speed things along.
- Select '0' to set up or change voice mail features.
- Select '1' to record your name.
- At the prompt, record your name as you would like it to sound in the company telephone directory.
** If you do not record your name the system will use a default recording ("unknown"). For group voice mail accounts, record the name of the group.**
Record your voicemail greeting
- From any phone, dial your Aptela phone number and press star (*).
- Enter your extension and PIN.
- Select '0' to set up or change voice mail features.
- Select '2'.
- At the prompt record your greeting as you would like it to sound when people call you.
You can easily change your greeting to be specific about office hours, availability, travel plans or when callers can expect a return call.